Video Armada™ Online Support
In this section, we aim to deal with your enquiries within 2 simple steps below; if you can not find your answer from those steps, then you will be offered a few forms to summit problems for our experts' professional advice if required.
Note: The latest version of Video Armada is ™ is 3.11 Please ensure that you have this latest version installed. Click here to download the latest version. Click here to download the latest version.
Sales Enquiries - How to purchase, where to purchase, how to receive the trial version etc.
Product Enquiries - How to use,install uninstall,help with technical queries etc.
Q: How much does Video Armada™ cost?
A: The Full Price of Video Armada™ is US $ 29.95(regular
$59.9) --- Save 50%, including a 1 year unlimited upgrade license.
Q: How many payment methods for purchasing Video Armada™?
A: You can purchase Video Armada™ via
Credit Card, PayPal. We also accept Bravo, Euro Card, JCB, Novus, Master Debit
and Visa Debit.
Q: Are all my personal details secure?
A: Yes. videoarmada.com will not collect or use any information about the visitors to the Web Site and your visit to the Web Site is anonymous.
The information you provide will not be used for any other commercial purposes and will not be sold, rented, leased or otherwise forwarded to any third party with the exception of our sales processor Click Bank, who will process your orders and distribute the goods or services that you have requested.
Q: How do I purchase Video Armada?online?
A: When you finish downloading Video Armada?and are ready to complete the order process, please visit http://www.videoarmada.com/register/.
Q: Is my purchase guaranteed?
A: Absolutely! All orders are backed by our unconditional 8 week money-back guarantee. If you are unhappy with your purchase, for any reason, simply contact us via e-mail for a full refund.
Q: If I lost my serial number. What do I do?
A: If you have lost your serial number you may request a copy be sent to you. If your registered email address remains unchanged, simply click on the link below to receive your license details.
Q: I've changed my registered e-mail address. What should I do?
A: If your registered e-mail address has changed since ordering the product, please contact customer service and include your name, your previous e-mail address, the product name, and your order number (if known).
Q: What is Video Armada ™?
A: Video Armada?is an award-winning utility for video. It? a one-stop solution for video search, download, conversion and play. It? a real Armada designed for video! Aside from the functions mentioned above, it can also help you manage your YouTube accounts, scan your computer for duplicate files and get rid of the files you don? want any more.
Q: Do you offer tech support?
A: Yes, we offer Free technical support 24 hours a day, 7 days a week. Click here to Contact us.
Q: Is your program easy to use?
A: Yes, it is extremely easy to use. If you can use a computer, you can use our software.
Q: How can I update Video Armada?to the latest version?
A: Generally, you can process online update if there is any newer version available. After download the latest version, please close Video Armada?and run the Video Armada?exe to upgrade.
Q: How do I uninstall Video Armada?
A: To uninstall Video Armada please do the following:
Close Video Armada™ if it is currently running.
Uninstall Video Armada™ from the Control Panel's Add/Remove Programs utility.
Or you can run Video Armada™ uninstall utility from Start menu\Video Armada programs group.
Q: Will Video Armada?work on a Mac? Linux?
A: Video Armada™ is currently compatible with Microsoft Windows™ 98/Me/NT4/2000/XP/2003/Vista. There are no plans at this time to create a version compatible with the Mac, Linux, or any other non-Microsoft Operating System.
Q: How can I get back Video Armada?after I reinstall the system (or upgrade my PC system to Vista)?
A: Firstly, download the relevant program directly from http://www.videoarmada.com/download.php and install the program that has been downloaded. Secondly, start Video Armada™ and click the "Register" button, then copy and paste the name and license number you were supplied with when you purchased into the textbox blank.
Q: Why is the diference between the registered version and the unregistered one?
A: Unregistered version can only download and convert part of each video. And limited to log in YouTube for only 30 times and upload 30 videos. It is just partially functional.
Q: How many videos can I search at a time? Can I watch them online and download?
A: Video Armada™ can search up to 1,000 videos suitable for your keyword. But it depends on the number of suitable videos on YouTube. You can watch and download the videos in the list. There is no limitation.
Q: How do I upload a batch of videos to YouTube?
A: Fistly, you need to enter your user name and password.
Secondly, you will input characters in the tags, description and select the category to add upload task.
Thirdly, please double-click each video and reedit the details.
Finally, Click “ Start” to start the upload tasks.
Q: I can not download videos from YouTube. How can I deal with it?
A: Maybe the videos you are downloading are not suitable for minors. So you need to stop all the tasks and double-click the video you can not download enter your YouTube account and password. Then you will be able to download the video.
Q: I can not play the videos. Is there anything wrong with my computer?
A: This video player is based on DirectShow. If you can not play videos, please check out if related decoders have been installed on your computer.
Q: Can I convert the videos on my computer?
A: Yes. You can convert any videos on your computer.
Q: what are the output formats Video Armada?Support?
A: Video Armada™ supports various output formats including 3gp, asf, avi, FLV, gif, mov, mp4, mpeg, ogg, swf, wav, flac, ac3, amr, mp2, mmf, mp3, etc.
Q: What is the deference among ?emove to recycle bin? ?elete Directly?and ?ulverize?
A: The button “Remove to recycle bin” means the files will be only removed to recycle bin.
The button “Delete Directly” means the files will be deleted and only can be recovered with some applications of data recovery.
Q: Why I can not upload videos to YouTube?
A: The problem is probable YouTube is currently performing site maintenance. Please try again later. If you can not use this fuction for a long time, you probably need to download and install newest version of Video Armada .